Frequently Asked Questions
When can I expect my order?
Products are shipped directly from the seller therefore turnaround times may vary between shops. Please check the sellers shipping policy on their vendor profile for additional information.
What do I do if there is a problem with my order?
If there is a problem with your order please contact the shop that you purchased from first. If you need further assistance please email us @ firstname.lastname@example.org
What are the vendor fees?
Vendor fees are a flat monthly fee
We offer several monthly membership tiers.
Starter-$12 a month for up to 25 products
Extra-$20 a month for up to 100 products
Elite-$30 a month for up to 250 products
Unlimited-$50 a month for unlimited products
What payment types are accepted?
All payments are processed through PayPal, processing fees are the standard 2.9% + $.30
Payouts to sellers are paid through PayPal and can be requested 5 days after sold item is marked shipped.
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